Frequently Asked Questions

Everything you need to know about shopping with LIDER for your home essentials.

What is the typical delivery timeframe for furniture and decor?

Standard shipping usually takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take up to 14 business days depending on your location.

Do you offer a warranty on LIDER home products?

Yes, all LIDER furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy if a product doesn't fit my space?

We offer a 30-day return window. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that a restocking fee may apply for large furniture items.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm or Klarna for larger home investments.

Are the materials used in your products eco-friendly?

LIDER is committed to sustainability. We prioritize FSC-certified wood, recycled textiles, and non-toxic finishes across our entire home collection.