Returns & Exchanges

At LIDER, we want you to be completely satisfied with your home upgrades. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the unused products in their original packaging, ensuring all hardware and instruction manuals are included.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.